* The World's First Eco Surf Company Since 2007. (Buy One, Get One Tree).

Find quick answers to your questions below. For detailed product questions or customer service stuff please click here or call us up 800-791-6521.
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Guarantees & Security
Payment Card Industry Data Security Standard (PCI DSS) FAQ
Stoked Guarantee
Why Shop at Wave Tribe?
Privacy Policy

Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Surfboards & Shapers Resources
Bio Resin
Complete Kit With Bamboo Glass
Eco Chamber Kits
How To Make A Wood Surfboard
Hull Design
Paulowina & Alaia Info
Pick Your Wood Board Kit
Gordon Fontaine
Jacob Spilberg
Jesse Liotti
Lucas Godfrey
Matthew Smith
Mercedes Maidana
Stefano Esposito
Eco Articles

All About Hemp
Make Your Own Organic Surfboard Wax
Packing for Portugal
Recycling Vs. Upcycling
Surf Trip Ideas
Who Invented The First Cork Deckpad?
Why Charcoal?
Misc Rad Stuff
Customer Service Superstars (CSS)
Fair Trade And Equitable Working Conditions
How Wave Tribe Started
Jobs & Intern Positions
Sobre nós
About Us | Sobre nós
Join Our Family
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide

All About Fins
Boardbag Gallery
How To Video Series
Mini Simmons
Product Reviews
Quick Boardbag Guide
Wave Tribe Catalog
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?

Additional Support
Customer Survey
How do I contact you?

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