99.9% of our customers are fully stoked on our product & service (read commments from stoked customers
or the reviews on product pages).
Most likely you'll be super stoked on our product, however if for some reason you had too much beer while sitting at home in your underwear while you were ordering and picked the wrong item---well, don't worry we got your back.
Our 100% Retail Guarantee
If you do not like our product for any reason just send it back and we will refund your money
and send you a handful of stickers. Of course, your product has to be 'new' and in a resellable state.
Got something to say or just want to talk surf travel or Mini Simmons design?
Call us 24/7 800-791-6521.
We like to speak with people that share our passion for surfing, surf travel and ecology.
We process orders in 24-48 hours and we can make you a custom boardbag in 2-3 weeks.
Want to know more about shipping? Click here
for more information on shipping including international orders.
We send orders via Fedx, UPS & USPS; we are happy to send via your preferred carrier and we always offer a tracking number
on all shipments.
We stand behind the quality of our products against any flaws or technical issues. All products carry a one year warranty and our leashes carry a one year guarantee that if you break it we will replace it for free.
Wholesale & Co-Branding
Sometimes we do some co-branding with companies that we resonate with. If you would like to discuss a co-branding opportunity please call us. We don not do private label deals unless you offer us lot's of beer and a free trip to Fiji. Please read our terms
and conditions page for special conditions for wholesale and private label orders.
Returns & RefundsUnless we shipped you the wrong item, you are responsible for shipping the items back to us for an exchange or refund. If you would like to refund a product please call us at 800-791-6521 and request a RETURN AUTHORIZATION number. We do not accept refunds without this number.
More Stuff To ReadTop 10 Reasons
to shop with us.