Returns & Credit
Wave Tribe Return Policy
99.9% of our customers are fully stoked on our product & service.
Unless we shipped you the wrong item, you are responsible for shipping.
We offer store credit only—no refunds.
If you used your boardag on a trip, got wax inside, or the product has any signs or use you DO NOT QUALIFY for a return.
*** Only unused bags may be returned. ***
Wave Tribe is not liable or responsible for the airline tearing your bag or damaging your surfboards in any way.
If you would like to return a product, please email us here and request a RETURN AUTHORIZATION (RA) number & fill out the return form.
- We do not accept refunds without an RA number or after 15 days.
- We do not accept returns on used product.
- Boardbags include a 25% restocking fee when applicable.