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Returns & Refunds

Wave Tribe Guarantee

Free Beer Retail Stoked Guarantee

99.9% of our customers are fully stoked on our product & service. So if you are unsatisfied for any reason, I'll buy you a beer in Ojai. 

Yep, free beer on me!Hell, ever if you are satisfied I'll even buy you a beer—so that's beer no matter what happens.

Most likely you'll be super stoked on our product, however if for some reason you had too much beer while sitting at home in your underwear while you were ordering and picked the wrong item—well, don't worry we got your back.

Our Retail Guarantee is simple: If you do not like our product for any reason just send it back and we will refund your money and send you a handful of stickers.  Unless we shipped you the wrong item, you are responsible for shipping the items back to us for an exchange or refund.

If you would like to refund a product, please call us at 800-791-6521 and request a RETURN AUTHORIZATION (RA) number & fill out the return form.

We do not accept refunds without an RA number or after 15 days. We don't not accept returns on used product. Boardbags include a 25% restocking fee. Call us 24/7 800-791-6521.

Product Warranty

Please see our terms and conditions.
Wave Tribe Inspire
Wave Tribe Social Proof
Size Chart

Surfboard Leashes

You Break It We Replace It in First Year. 

Buy a leash closest to your board size—i.e. for 6'4 surfboard you need a 6' leash. 

All leashes are 7mm thick, competition leashes which are lighter/thinner 5.5 mm. 

Pioneer Day Boardbags - Fits One Surfboard

All boardbags have +2 inches. Thus a 6'6 board fit's perfectly in a 6'6 boardbag. All Pioneer bags have expandable fin gussets, so you can keep your fins on your board in the bag—or you can roll with glass-on fins.

Pioneer Sizes:

All bags have interior pockets (fins, leash and wax), bags fit industry standards. 

Our 8'6, 9'6 and 10' bags have fin slots and round noses. 

Pioneer bags also have an exterior pocket and zip all the way to the nose.

Travel Bags - Fits Two Surfboards

All Global boardbags have +2 inches, so if you buy a 6'2 boardbag, the real length is 6'4—thus you have a bit of room to play. 

Global Travel Bag Sizes:

Travel boardbags are 6'-8' inches deep to accommodate two boards—though you can travel with one in these bags without a problem—there are two interior pockets for leash, wax, and fins.

Surfboard Travel Bag Pockets Fin Wax Leash

Travel boardbags have two padded boards separators and two pockets for your gear. 

* Travel boardbags also have 13mm + 13mm of extra padding in the nose and tail.

Travel Bags with Wheels - Fits Two Surfboards

New in 2016 is the double travel bag with wheels. Sometimes you want a smaller bag with wheels, now you can have it. All Global boardbags have +2 inches, so if you buy a 6'2 boardbag, the real length is 6'4—thus you have a bit of room to play. 

Global Travel Bag Sizes:

Travel boardbags are 6'-8' inches deep to accommodate two boards—though you can travel with one in these bags without a problem—there are two interior pockets for leash, wax, and fins.

Wave Tribe Wheelie Surfboard Travel Bags

Travel boardbags have two padded boards separators and two pockets for your gear. 

* Travel boardbags also have 13mm + 13mm of extra padding in the nose and tail.

Boardbag Material & Hardware - All Bags

Side A of the bag is made from a strong density Rugged Eco Hemp exterior which is one tough fiber and naturally built to last with high impact padding protection with Rebound Foam Dynamics including open-to-nose technology.

Side B is the reflective (rental-car-roof-side) made from Reflective Energy Shield for "Cooler Surfboard Safeguard" protecting your surfboard from the sun's harmful rays made from an alloy-steel mesh weave.

All Sides are guarded by our Japanese Never-Rust-or-Break Nickel Platted Zippers streamline zipper trails and our trademarked Easy Flow Zip System.