99.9% of our customers are fully stoked on our product & service.
Unless we shipped you the wrong item, you are responsible for shipping.
We offer store credit only—no refunds.
If you used your boardag on a trip, got wax inside, or the product has any signs or use you DO NOT QUALIFY for a return.
*** Only unused bags may be returned. ***
Wave Tribe is not liable or responsible for the airline tearing your bag or damaging your surfboards in any way.
If you would like to return a product, please email us here and request a RETURN AUTHORIZATION (RA) number & fill out the return form.
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