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Terms & Conditions

Wave Tribe Terms & Conditions

Teams & Conditions
By using this website you agree with all the following terms and conditions. By placing an order with Wave Tribe you agree to the following: All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. We may, at any time, and at our sole discretion, modify these Terms and Conditions of Use, including our Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified Terms.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Wave Tribe. The collective work includes works that are licensed to Wave Tribe. Copyright 2003, Wave Tribe ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Wave Tribe or purchasing Wave Tribe products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Wave Tribe or to purchase Wave Tribe products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Wave Tribe. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of Wave Tribe used in the site are trademarks or registered trademarks of Wave Tribe and may not be used without prior written authorization.
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Wave Tribe disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Wave Tribe does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Wave Tribe does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Wave Tribe shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Wave Tribe has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Wave Tribe product is mistakenly listed at an incorrect price, Wave Tribe reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Wave Tribe reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Wave Tribe shall issue a credit to your credit card account in the amount of the incorrect price.

Return Policy

Unless we shipped you the wrong item, you are responsible for shipping.

We offer store credit only—no refunds.

If you used your boardag on a trip, got wax inside, or the product has any signs or use you DO NOT QUALIFY for a return. 

*** Only unused bags may be returned. ***

Wave Tribe is not liable or responsible for the airline tearing your bag or damaging your surfboards in any way.

  • We do not accept refunds without an RA number or after 15 days. 
  • We do not accept returns on used product.
  • Boardbags include a 25% restocking fee when applicable.
Term: Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Wave Tribe without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Wave Tribe may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Wave Tribe.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Wave Tribe products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Wave Tribe products) must be commenced within one (1) year after the claim or cause of action arises. Wave Tribe's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Wave Tribe may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Wave Tribe or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Factory Orders/Private Label
Wave Tribe offers private label services on some of its products. A private label order is treated as a special order and the conditions for private label orders are outlined here. Client must provide artwork at 300 dpi and pay a mold fee to create the custom logo (Abobe Illustrator or Photoshop files are preferred.) Mold fee is only applicable on the first run of product. The private label product is guaranteed to match the quality and specs of the Wave Tribe product from which it was ordered. Once the mold artwork is provided Wave Tribe will send the private label client a commercial invoice of product specifications (price, item sku, quantity ordered). Customer may make revisions or corrections to invoice before payment (once payment is made all details of invoice are legally bindings). Customer is responsible for product ordered and may not return product unless product is damaged in transit. All private label orders are final and require 50% payment on order; balance is due before delivery. All shipping costs are the responsibility of the client. Please contact us for more information and a list of private label products.

Participation Disclaimer
Wave Tribe does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Wave Tribe is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Wave Tribe reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Wave Tribe in its sole discretion.

You agree to indemnify, defend, and hold harmless Wave Tribe, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Wave Tribe may link to sites operated by third parties. However, even if the third party is affiliated with Wave Tribe, Wave Tribe has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Wave Tribe. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Wave Tribe seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).